FAQs

WHAT PAYMENT METHODS DO YOU ACCEPT?

All Major Credit Cards are accepted, as well as PayPal.

 

WHAT IS YOUR RETURN POLICY?

NU Women Handbags wants you to LOVE what you ordered. If you are not completely satisfied with your purchase, you may return the item within 5 days of receiving it for exchange or a refund.* You will be responsible for paying your own shipping costs for returning your item. The item must be in its original, unused condition, including the dust bag. Please feel free to contact us with any questions or concerns. *Order processing may take up to 1-2 business days. 

* All sales are final on all “SALE” merchandise and merchandise discount 20% or more.

 

WHAT IS YOUR SHIPPING POLICY?

We offer free 2-3 day Priority shipping. This excludes holidays and extreme weather conditions that prohibit delivery from your USPS carrier. Tracking will be sent when your order is ready to leave our store and may need 12-24 hrs to update in the USPS system. We are a boutique business, so we ship every Monday, Wednesday, and Friday.

 

WHAT IS THE CLEAR BAG POLICY?

The clear bag policy is being implemented to provide a safer environment for the public and significantly expedite guest entry into stadiums and other venues. Styles and bag sizes that may be brought into venues are limited. The following is a brief overview of these limitations:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12″
  • One-gallon clear plastic freezer bags (Ziploc bag or similar)
  • A small clutch bags, with or without a handle or strap, that do not exceed 4.5″ x 6.5″ (approximately the size of a hand)

 

Nu Women Handbags are designed to follow Game Day regulations of NFL and Collegiate sporting stadiums and arenas. Unfortunately, we cannot guarantee these bags will meet the requirements of each and every stadium. Security implements the right to search and allow whichever handbags they see fit. It is highly recommended that you verify your particular stadium or venues rules to avoid delays at security. You can browse some of the Clear Bag Policies below:

NFL

SEC

PGA Tour

US Open

NCAA 

 

HOW DO I CARE FOR MY PRODUCT?

All NU Women Handbags are made with Vegan leather and high quality clear PVC. The clear vinyl can be wiped with a damp cloth.  “Goo Gone” can be used to remove scuffs or sticky marks. We recommend using the original packaging material or bubble wrap to help the bag keep its shape and store in the provided dust bag when not in use. 

 

MY HANDBAG ARRIVED STIFF/WRINKLED, WHAT SHOULD I DO? 

Due to the nature of vinyl some handbags may arrive very stiff. Gently warm the stiff/wrinkled area using a blow dryer on a low heat setting or if weather permits, place your bag in the sun for a short time as the heat should soften the PVC and allow the bag to take back its original shape. 

Feel free to contact us if necessary-  info@nuwomen.com